Live WordPress support chat is like an instant messaging service that allows companies to engage with clients in real-time. However, a top-rated live chat for WordPress plugin facilitates contact at every stage of the purchasing process, from addressing pre-purchase inquiries to offering post-purchase assistance. You are undoubtedly well aware of how important it is to have smooth communication while developing your brand’s image. However, did you know that there are hundreds of WordPress live chat plugins available with comparable features? What is the best free live chat plugin for WordPress, and what is your opinion?
The 7 chat direct WordPress choices you will see in this blog result from our final distillation. Although they do not appear in any certain sequence, you may feel sure that each one is superb in its own way. Moreover, it simply relies on your needs and the capabilities you hope to obtain from a live chat support WordPress plugin.
So, keep reading and exploring because we are going to mention the 7 best live chat for WordPress plugins in 2025.
Table of Contents
Important Features To Consider In Your Live Chat Support WordPress Plugin
When shopping for the best live chat for WordPress plugins, there are a few characteristics to consider. Additionally, the marketplace offers a variety of chat direct WordPress plugins, each with unique goals that set them apart. Outlining your main goals and business requirements is, therefore, essential. Moreover, this is the cost of our live chat support WordPress plugin with all the features.
However, you can examine the reviews of the most popular WordPress support chat plugins if you are having trouble selecting one.
Automation Using AI
In addition to offering immediate assistance, live chat is the most popular way to interact with clients around the clock. Moreover, the best free live chat plugin for WordPress allows companies to offer reasonably priced service by answering FAQs or frequently asked questions and reducing the volume of support inquiries at scale. However, the best WordPress live chat plugins can automate your chat support using AI automation tools and technologies.
Analytics & Reporting
WordPress chat module plugins must have reporting and analytics, as they offer a clear picture of how well your company is doing. Additionally, it provides information on consumer mood that may direct decisions about service, sales, SMS marketing, and product development.
Live Interaction
The capacity to interact with consumers via visual engagement tools is yet another crucial feature of the top WordPress chat plugin. Moreover, it helps your agents to collaborate with customers, provide real-time support, and address first-contact concerns using personalized conversations.
Productivity of Agents
Your agents should be able to receive data-driven feedback from the best live chat for WordPress. Advanced tools that expedite assistance and boost team productivity, such as canned replies, automatic chat routing, and tags, should be included. Let’s now discuss the 7 best WordPress live chat plugins to boost the chat support of your website.
Top 7 WordPress Live Chat Plugins That Deliver Real-Time Satisfaction
Here are the top 7 Live WordPress Support Chat plugins you must have in 2025:
LiveChat
With the help of its plugin, LiveChat—a very well-known live chat program—can be effortlessly connected to your WordPress website. The WordPress chat module from LiveChat is an easy, convenient, and effective method to interact with clients. The majority of WordPress site builders and e-commerce management systems, including WooCommerce, BigCommerce, Shopify, and others, are compatible with it. To let consumers know who they are speaking with, you may add team member images and customize the widget with your brand’s colors.
It lets you add a live chat widget to your website and interact with people in real time, according to our extensive testing.
There are many customizing choices available, including the ability to include your company’s logo, modify the message displayed in the chat window, include social media links, and create individual profiles for live WordPress support chat agents.
Pricing
LiveChat has four different price tiers. A 14-day trial of the Team subscription is available. You may choose from the following plans: Starter, which costs $19 a month; Staff, which costs $39 a month; Business, which costs $50 a month; and Enterprise, which requires contacting the sales staff.
Olark
Olark is one of the best WordPress live chat plugins that provides the ideal balance of simplicity and complexity. The widget is customizable and simple to install, allowing you to design workflows, store transcripts, and modify without expert assistance. Collect real-time data on agent performance, monitor visitor activities, and create macro answers to speed up client contact.
Olark provides the best live WordPress support chat services to engage with visitors and customers in real-time. It is an excellent tool for sales and support teams to increase sales, address issues, and better understand their consumers. Answer your customers’ questions right away and obtain meaningful insights into what they desire for long-term connections.
Also Read: Best WordPress Migration Plugin: Top 10 Tools For 2025
Pricing
Olark provides a free plan as well as a two-week free trial. With discounts based on the billing cycle, they only provide one pricing plan. One free agent license with a monthly talk limit of 20 is included in their free plan. $17 per agent per month is included in their entire price plans.
Tawk.to
Tawk.to is a very scalable solution since it lets you add an unlimited number of agents for free. Automated triggers and chat monitoring assist you in controlling and maximizing conversations. The multilingual support option guarantees that you may successfully interact with clients from all around the world.
Tawk.to is a great option for companies searching for an affordable and the best free live chat plugin for WordPress solutions. It is suitable for companies of all sizes due to its flexibility and plenty of features. The chat monitoring and multilingual help tools guarantee that you can provide a worldwide clientele with excellent service. Check out Temok’s most affordable Managed WordPress Cloud hosting Services in 2025!
Pricing
Tawk.to is a live chat program that is totally free. There are no restrictions on the availability of any features or agent seats.
Zendesk
One of the best WordPress live chat plugins is Zendesk’s widget. Action-based prompts, pre-defined macro answers, AI agents, and other clever features are all included in the plugin. Let’s take an example where a consumer is unable to go to the checkout page. The intelligent WordPress chat plugin from Zendesk will automatically alert a support representative and start a live conversation with the irate client. This feature encourages repeat business by streamlining the customer’s path.
The most advanced and highly reliable Zendesk support is ideal for large players who want sophisticated capabilities at their best. Its workflow automation and AI-integrated chatbots boost productivity, and the extensive reports allow you to continue optimizing your support approach. A comprehensive picture of client interactions and smooth data administration is guaranteed by the CRM connection.
Pricing
The free plan offered by Zendesk is $14/month, while the premium options start at $14.
HubSpot Chat
HubSpot Chat provides a free live chat tool for interacting with website visitors. Converting fresh leads and closing sales in real-time is made simple by it.
HubSpot’s best free live chat plugin for WordPress enables companies to interact with clients via AI chatbots and customer support representatives. For a customized user experience, look at previous exchanges, identify goods or services that customers like, and start one-on-one discussions with customers. Moreover, tracking consumer behavior, managing and segmenting incoming leads, and saving automated responses to speed up response times are all possible.
Additionally, HubSpot Chat’s nice feature is that it makes it simple to assign fresh leads to the appropriate team member. So, for example, if someone has a presales inquiry, you may direct them to the salesman. If someone has a query about the partnership, you can direct them to your public relations team.
Pricing
This is one of the best WordPress live chat plugins that is free to use.
Chatbot
You can create intelligent chatbots for your website with Chatbot, a drag-and-drop chatbot builder, without knowing any coding. Because of this, it’s the greatest applications of artificial intelligence (AI) WordPress chat module.
Moreover, the free live chat support WordPress plugin makes it simple to integrate these chatbots into your WordPress website. We have found that it is an excellent option for multilingual websites because it allows you to design a multilingual chatbot using various filters.
Pricing
This AI live chat support WordPress plugin comes with a 14-day free trial. However, the starter package starts at $52 per month.
Also Read: Best WordPress ChatGPT Plugins: Revolutionize Your Website Conversations
Tidio
The live chat support WordPress plugin from Tidio is simple to set up, responsive to mobile devices, and compatible with Facebook Messenger and email. However, to separate client inquiries and designate the most qualified support representative for each inquiry, the widget incorporates an AI chatbot.
The incoming visitor notice is one of Tidio’s best features, as it allows service executives to answer questions right away, significantly cutting down on response times. You may use the drag-and-drop builder to personalize the Chatbot to reflect your brand. Numerous fascinating features, such as limitless operator seats and website statistics, are available to you with the best free live chat plugin for WordPress.
Pricing
Tidio has a number of premium options (beginning at $29/month) in addition to a free plan. A seven-day free trial is also included with every premium plan, so you can try out the features before committing to a purchase.
Conclusion
Choosing one of the best WordPress live chat plugins is not easy. This is because each and every plugin comes with a variety of unique features. Therefore, we’ve mentioned the 7 best WordPress chat module plugins. Additionally, you can select any one and enjoy seamless AI live chat automation within no time. From educating prospective customers during the learning phase to providing excellent after-sales service, live chat helps modern businesses assist consumers across the sales funnel. So, what is the best live chat plugin for WordPress?
FAQs (Frequently Asked Questions)
What Is The Best Live Chat Plugin For WordPress?
In 2025, LiveChat is one of the best WordPress live chat plugins. Moreover, it offers the best features that will enable companies to deliver real-time satisfaction to their clients.
Does WordPress Have A Live Chat?
If you have admin access to change the template of your WordPress website, you may utilize live chat with it.
How Do I Add Live Chat In WordPress?
- Locate the “Plugins” menu after accessing your WordPress admin panel.
- After selecting “Add New,” look up “LiveChat.”
- Via WordPress’ Plugins menu, activate the live chat plugin.
- On the left, select the LiveChat menu.
- If you already have a LiveChat account, sign in or create a new one.
What Is The Best Chatbot For WordPress?
We suggest LiveChat, the greatest live chat plugin for WordPress, if you like to incorporate live chat into your website.